(a) A Contract is not cancellable without the consent of Riviera. Subject as aforesaid, such cancellation must be written and must be received by Riviera not more than forty-eight (48) hours after the date of the Contract.
(b) Unless agreed in writing by the issuance of a Goods Return Authority from Riviera no goods will be accepted for credit after dispatch. No goods will be accepted for credit if the goods are found to be tampered with or damaged or disk seals are broken. The Customer shall be liable for all delivery and insurance charges incurred in respect of returned goods. For all approved returns, Riviera will credit the Customer for the order value less 20% restocking fee on return of the goods ordered provided the goods are in a saleable condition. For items ordered as 'custom' or special requests, Riviera reserves the right to increase restocking fee up to 70% if the return is approved. All freight charges associated with delivery and return of goods will not be credited.
- RStyle stands by the quality of our products. Should any defect of manufacture (failure of products or poor workmanship) present itself within the first twelve months we will rectify the matter free of charge.
- Leather is a natural product. Damage and/or defects caused by personal wear and tear, accidents, treatment which is inconsistent with R Style’s care instructions, dismantling or repair by persons other than recommended repair centres are not covered under the terms of the warranty outlined below.
- R Style will gladly exchange or refund in accordance with the following conditions:
- You must notify RStyle within fourteen (14) days of receiving the item of the flaw or fault.
- You must provide proof of purchase, being either an invoice, bank statement, email confirmation from RStyle, or packing slip.
- Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received and inspected by RStyle, however, please allow 14 days from the day you return the item for your account to be credited.
We endeavour to reproduce all colours as accurately as possible, however sometimes there may be slight variation to what you see on our web site. This can be due to photography lighting, computer picture resolution & individual monitor settings.